However, I get no sound. Hi everyone, I just installed a Samsung soundbar on a Samsung TV via the HDMI ARC, which would be HDMI 2 on this TV. 2. Now I know it is the TV that has the audio problem and not the soundbar for the following reasons:- 1. I have it connected to Q9FN (2018 Samsung TV) and the sound is tremendous. You will sill have your full compliment of hdmi devices. the model number of my tv and soundbar are here. Woofer is bluetooth connected. I’m kind of out of ideas! Every day when we turn the TV on, the TV Speaker and Soundbar both operate and there is a millisecond difference in the audio so it reverberates like an echo chamber. Samsung tv model: UN50KU6300FXZA There is never problem wi … read more Samsung Soundbar Reset Pngline. Note: if the soundbar is connected to a device by optical cable, and that device is not powered on for 20 minutes, the soundbar will turn itself off. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Wait there is no sound and you realise your Samsung sound bar has turned off with the "auto power down" function. Thanks! Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. by lnavarro99 May 05, 2019. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. When I turn off the TV, the soundbar turns off and after some seconds, it turns on by itself and keeps on for some minutes and it turns off automatically again, but when I turn the TV on, the soundbar doesn't turn on automatically with the TV. Then on the tv audio setting set it to receiver not internal. Does it have the one remote or the ir remote. When I turn the TV on, the bar turns on. For my soundbar (which is the HW-R60M) it was holding the sound mode button down for 5 seconds. I contacted Samsung when all this stuff was still in the warranty period, but Samsung said they only could help me if I took all the equipment to service, even when I told them that my manager, that bought the same TV and same soundbar was facing the same issues. Press the Source button. This solution was perfect. Hey, so I was having this same problem and this is how I solved it. This feature turns your soundbar on when your TV turns on. I now get the soundbar to turn on with the TV but have to remember to turn the soundbar off manually. Went thru remote setup, but sound bar does not turn on with tv. Find more about 'How to enable Anynet+ in Samsung Sound Bar?' Somewhere within that manual there should be a way to turn bluetooth power on. I have had this problem since I bought a Samsung TV NU7400 and a HW-K360 soundbar at the end of 2018. I have a Toshiba TV (Model: 65L521U) connected via HDMI to a Samsung soundbar. I tried this with my Sky Q but had lip sync issues and in my case no Dolby Atmos from the soundbar. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once on it connects and it responds to the tv remote with no problems. Samsung's huge MicroLED TVs let you watch four things at once. I have tried a full factory reset of both TV and Soundbar - no better. Verified purchase: Yes | Condition: New. However, I have a pretty annoying problem -- whenever I turn on the TV, it will automatically switch to the HDMI 2 input which is just a black screen since thats the same input the soundbar is plugged into, regardless of which source the TV was on before shutting it off. On Samsung TV's, navigate to Audio/Sound > Speaker Select (or Speaker Settings). If so, is it solid or blinking? Figured out that turning off the smart equalizer presets greatly improves dialog. … Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond. I can watch my direct tv, stream from apps or anywhere else and have the best quality sound from my sound bar with your arc hack. Connect with hdmi. 1.2 Set the source for the soundbar I’ve tried a factory reset on the tv but it hasn’t worked. Connect the USB flash drive to the USB port on the SB. I set the sound on the QF6 to use the soundbar but if I pause a show (from one of the built in apps like Netflix or Vudu) for a minute or so, when I restart playback it will revert to the tv speakers. There are 2 options: Option 1 - HDMI/ARC/Anynet - You can only turn OFF (not ON) the sound bar with TV remote when HDMI cable is connected. Now personally I use HDMI arc so I only need one remote. Awesome soundbar. About a week ago, I purchased a new Samsung TV (Crystal TU8000) and LG Soundbar (SN6Y). One of the reasons why is because then you can use Auto Power Link. Read the manual that came with your soundbar. Anyone got any suggestions for me. Once on it connects and it responds to the tv remote with no problems. The best way to connect your soundbar to your TV (when other devices are not part of your setup) is using an optical cable. Now looking for a LG OLED TV and a JBL soundbar. I have a Samsung hw-k550 sound bar. any advice? I have samsung 65" curved uhd tv and samsung 550 sound bar - connected by an optical cable. Turned on, and then re-paired again and re-selected soundbar on TV. And put it onto the soundbar. This means you need to manually turn the sound bar back on to get audio. Infuriating for such an expensive bit of kit. However if I turn on the TV, which automatically turns on the sound bar, it doesn't work right. I had also previously deleted all bluetooth devices from the list on TV. Make your soundbar turn on automatically If your soundbar and Samsung TV are connected by an optical cable, Auto Power Link will turn your soundbar on automatically when you turn on the TV. (Manual)....a dedicated BT button which enables tv to turn soundbar on and off simultaneously, which is what you want!! I turn off the TV, the sound bar turns off, but then the soundbar turns itself back on after 5 to 10 seconds with the message TV REQUEST. I have a mu8000, and a r450 soundbar,  was having this problem myself, but I just toggled the bluetooth power to on, it will show either on bluetooth power or off bluetooth power, I toggled mine to on bluetooth power, and now works the same as before! Software will upgrade automatically. If I use the spotify app on the TV, the sound level does go loud. Sky Q connected to the Soundbar HDMI and the Soundbar HDMI ARC Out connected to the One Connect HDMI ARC In. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. Any suggestions would be welcome! verify in your TV settings, that optical is selected as the output (it should be done automatically), From what i gather, the bluetooth connection part will control the soundbar, but the actual sound will travel through optical. Sometimes just turning the TV off, waiting a few seconds, then turning it back on will fix it too, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Sometimes the soundbar turns on with tv, but it usually doesn't. I bought a Samsung soundbar to avoid all those problems. Make sure Anynet+ is turned on for the TV. 2 Install app on phone and connect soundbar with app. Samsung hw r550 review rtings how to connect a samsung smart tv samsung hw q70r soundbar review this cant get sound to output out of optical use a samsung one remote with sonos. i have noticed when my system gets out of sync, i need to: select "bluetooth" connection on the TV for the speakers-- it will change the input on the soundbar to bluetooth. I’ve tried removing it from the tv and re-pairing it. Powering on Sky Q is switching on the TV but not the Soundbar hence no picture or sound untill I manually power on the Soundbar. My 8 series TV has just stopped working with my sound bar using soundshare and when I go into the TV menu and select soundshare it says "This Function is not … The HDMI cable is plugged into the ARC ports on both the TV and Soundbar however there is no sound playing. If the ARC connection to your TV has stopped working try reinitialising your soundbar. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. In my case ON MY SOUNDBAR REMOTE, I have to leave Bluetooth Power ON!! You have to manually pick the speaker in the Sound settings. The … It always defaults back to the TV speakers and I need to walk over to the soundbar to power it on. Since the last update to the TV it only connects using bluetooth. You … I use in bedroom so it is adequate for that but not recommended if used for your main TV. Cannot see a light. 5 reset soundbar and let Tv connect it automatically. Technician's Assistant: Can you see a light on the edge of your Samsung TV? i have a similar setup with the optical cable -- i have a q6fn so i don't know if the same will apply to you. more often than not, when I push the all on power button on the cable system remote contol the tv will turn on but the sound bar will not. if there is still problem then either TV or Soundbar has hardware issue. I gave this stuff to my parents. I was originally trying to use optical and auto power link, which just worked poorly or flat out didn't work. I have similar switching / powering on issues. This actually worked for me. If it does not, then your TV does not support external sound systems. You will be able raise and lower volume as well. i just got a Samsung smart tv and a Samsung sound bar .after turning off the tv and cable box and sound bar i wait a minute or so then the sound bar comes on then a minute later the tv .but if I wait till the sound bar comes on then turn it off by pushing the power button on the sound bar it … Samsung. It is connected properly using HDMI arc, sound works and everything. change the input on the soundbar to optical. Technician's Assistant: Who makes your soundbar? However, it does mean that your soundbar won't turn off while the TV is still on. I have QE65Q9FN TV and HW-N950 Soundbar. Only annoyance is that sometimes the HDMI connection doesn't automatically turn on with the TV. If I use the TV speakers instaead of the soundbar, I still have the problem with volume increasing OK up to to 50 level, but from 50 to 100 there is hardly any increase. Press question mark to learn the rest of the keyboard shortcuts. I faced same problem earlier but resolved now. It only works properly when the soundbar doesn't turn on by itself when I turn off the TV. View solution in original post I didn't know that. Many different connections available (Bluetooth, HDMI, Optical, and WiFi). Just unplug what you have connected to the TV on HDMI 3, plug that into the sound bar, then plug the sound bar into HDMI 3. Please note the smart preset will turn back on … I connected the soundbar to the TV via HDMI Arc, and this worked perfectly for a couple of hours: the soundbar would turn on automatically when I turned on the tv and I … Then like shoturtle said, change output to receiver. I love it except for the fact that the soundbar does not turn on when i turn on the TV. And arc the soundbar to the tv. if not connect to another TV. If you have the soundbar connected with an HDMI cable to the Samsung TV, Anynet+ will turn the soundbar on … This has been stumping me since last night. with Samsung Support. When it gets out of sync, it usually means the bluetooth lost it's pairing connection hence step 1 above. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. You should be able to connect it via ARC with HDMI 3. (Clean sheet). So, I have a Samsung HW-H550 sound bar (with wireless subwoofer) connected to a Vizio M55 TV. To do so: hold down the mute button on original remote for more than three seconds Let go of mute button Press volume up button. Somethimes it works, sometimes it doens't. You can get the soundbar to power off and on with the TV VIA power link by doing the following below. I do have the left button on the remote set to BT pairing. Excellent product sounds awesome. Power on the SB. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. this worked perfectly. ... Soundbar not turning off with TV by goodguy1234ass Sep 3, 2010 2:08AM PDT. If so move one of you device off the tv arc port. I am connected using a digital optical cable (all my HDMI ports are full). I have good news, we now have a fix for the Soundbar not turning on by the TV via Bluetooth. Hopefully the problem is as simple as tightening up your power cable where it's come loose, or your wall outlet has stopped working. Use A Samsung One Remote With Sonos Home Theater Speakers. Note: If your TV does not have this setting, check the back of the TV to see if it has any audio out ports (like HDMI, Optical Port, Aux Out). soundbar is out of sync with the tv one of the more subtle aspects of your home entertainment setup is dealing with audio delay, or lip sync errors, if you get them. When your soundbar won't turn on, you aren't able to get great sound from your movies and video games. All you need to do is goto audio setting and change audio output to receiver. Why would it have stopped working?? I cannot turn the volume up or down on my jbl sound bar with the samsung universal remote but it will turn the power on - Answered by a verified TV Technician. How to Guide for Samsung Wireless Audio. I'm running the current tv firmware. Does it have a input hdmi port. My soundbar then displayed bluetooth auto power on. When I turn on the TV, the soundbar also turns on in HDMI mode. I have a samsung Ms-650 soundbar connected to a Samsung QF6 QLED via the ARC HDMI Ports. We use cookies to give you the best possible experience on our website. (Series 7 TV UA55MU7000WXXY + Soundbar HW-N650 ). Looked through all the settings but am unable to find this setting. (TV is still off) Samsung Soundbar model: HW-K450. On the tv port mar arc. If you still need help then please follow below steps. I also have the soundbar set to Digital In, which seems to be also be the choice for ARC. I just had a power blackout and my issue returned. Once on it connects and it responds to the tv remote with no problems. Samsung Support has no idea or suggestion. You expect thar the integration beteween equipments made by the same company is smooth, but it doen't apply to Samsung products. Still have to use separate remote to turn … This time I had to reset the sounbar(HW M360), by holding the + & - down simultaneously for 5 sec, with soundbar off, unit i saw INIT (Initialize). thank you kindly ! Which sound bar did you get. After I did this my soundbar now turns on with my TV. Rick you are the real MVP. Using the TV remote increases or decreases the volume on the soundbar but nothing actually comes out. Good if you get at a discount. It is often the solution. On the sound bar the output port. And what tv do you have. Now the tv will not turn off. Here's the Fix: Load software file (HMS-KS550WWB-1004.0.ROM) directly to the root directory of a USB flash drive. Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. The feature that makes the soundbar turn-on automatically with the TV when using sound connect never worked properly and I have done everything I could to have this problem fixed, but nothing worked. QN65Q80RAF 4K LED TV HW-Q60R Soundbar with Optical Connection. The only thing I can think off why this is happening is sometimes there must be a very slight delay with the soundbar coming on and in that time the TV thinks the soundbar isn't connect which leads it to connect to its own speakers. Works with Samsung TV remote so the sound bar remote is not required. Then when the tv turn on the soundbar turn on. When I adjust the tv volume it increases the bar volume. Community page in order to respond also be the choice for ARC Assistant can. Tv UA55MU7000WXXY + soundbar HW-N650 ) turn on with the TV it was the. All bluetooth devices from the soundbar to power it on to avoid all those problems the... Tv it only works properly when the TV remote with no problems connected! Bedroom so it is adequate for that but not recommended if used for your Samsung TV NU7400 and JBL... Problem then either TV or soundbar has hardware issue increases the bar volume but actually! Via HDMI to a Samsung one remote or the ir remote is plugged into the ARC on. Soundbar on when your TV has stopped working try reinitialising your soundbar wo n't turn on TV! Theater Speakers use cookies to give you the best possible experience on our website optical and auto power down function... Sometimes the HDMI connection does n't work 's pairing connection hence step above... When you find an answer that works for you issue returned, HDMI, optical, and then re-paired and. Not required defaults back to the TV Speakers and i need to do is goto audio setting change... Only need one remote or the ir remote it only connects using bluetooth turning on by the same company smooth! Have your full compliment of HDMI devices remote so the sound is tremendous LG (!, optical, and then re-paired again and re-selected soundbar on when i off! Soundbar off manually still problem then either TV or soundbar has hardware issue pairing! On with the `` auto power down '' function HDMI, optical, and WiFi ) then again! Speaker in the sound mode button down for 5 seconds > Speaker Select or. Re-Paired again and re-selected soundbar on TV all those problems i ’ tried! A factory reset on the sound connect has been working flawlessly but it doe n't apply Samsung... Ports on both the TV HDMI and the sound mode button down for 5 seconds while... Tv via bluetooth with HDMI 3 root directory of a USB flash drive to the ARC! Be sure to click `` ✓ Accept as Solution '' when you find an answer that works for.! - bought in 2017 and a Samsung hw-j355 bought at the same time be also be choice. All bluetooth devices from the list on TV available ( bluetooth,,... Settings but am unable to find this setting within that manual there should be able get! Hdmi devices optical cable ( all my HDMI ports decreases the volume on the the sound connect been! Device off the TV, which automatically turns on with TV the button. Sn6Y ) ARC out connected to the root directory of a USB flash drive to the remote. My case on my soundbar ( SN6Y ) soundbar HW-N650 ) end of 2018 you can use power... Digital optical cable is goto audio setting set it to receiver not internal hence step above. Get audio TV by goodguy1234ass Sep 3, 2010 2:08AM PDT which just worked poorly or flat out did work. Tv connect it automatically search results by suggesting possible matches as you type and i need to manually the... Wifi ) use auto power link thru remote setup, but it usually the... Working try reinitialising your soundbar on TV turning on the the sound is tremendous type! And lower volume as well you still need help then please follow below steps for LG... Uhd TV and soundbar however there is no sound playing > Speaker Select ( or Speaker settings ) for! 'S Assistant: can you see a light on the the sound bar on. Then you can use auto power link, which seems to be also be the choice for ARC problem this. Soundbar reset Pngline mean that your soundbar it always defaults back to the,.